August 17, 2016
DCA Named on List of Best Places to Work in Ohio 2016
Direct Consulting Associates is proud to announce that they have been named as one of the Best Places to Work in Ohio for 2016!
Presented by Ohio Business Magazine, this award is considered to be the premier award across the state of Ohio that recognizes companies demonstrating their commitment to employees by offering great benefit structures, employee relations policies, and service to their industry and community.
According to Frank Myeroff, President of DCA, “Our company is exceptionally honored to be named as one of the Best Places to Work in Ohio. We are thrilled to be recognized for our best practices when it comes to company culture, retaining top talent, and contributions to the IT Industry as well as our local community through participation in charity drives and events. I’m very proud of the company we’ve built and our awesome team.”
August 15, 2016
DCA’s President, Frank Myeroff, is featured on HIStalk.com in the Reader’s Write section with the article, “Why Reverse Mentoring is Beneficial to HIT Employees.”
Why Reverse Mentoring is Beneficial to HIT Employees
On May 26, 2016, DCA appeared on HIStalk.com with the article, Why IT Leaders Should Consider Mentoring. Now, almost 3 months later, we are addressing the topic of, “Reverse Mentoring.”
Reverse mentoring is when seasoned HIT professionals are paired with and mentored by the younger Millennial generation for the reasons of being extremely tech savvy, fast to adopt new technology, and not afraid of trying new things. In addition, it helps to bridge the gap between generations.
Reverse mentoring was introduced in the 90’s by Jack Welch, Chairman & CEO of General Electric at that time. While it’s not exactly new, it’s gaining popularity fast. More and more organizations are recognizing the value of reverse mentoring and are developing formalized programs to ensure best practices in order to yield success. They believe that Millennials are well suited as mentors to help maximize HIT use and adoption in order to move organizations forward in this digital age.
Additionally, with the ever-changing landscape of technology and tools used in the HIT field, reverse mentorship can be extremely beneficial:
Young fresh talent has a chance to share their skills, knowledge, and fresh perspectives with more senior employees
Hospitals and health systems often look for their HIT professionals to use technology to improve patient care, lower costs, increase efficiency, and more. This means that the latest technology is routinely sought. Organizations know that tech savvy younger generations will catch on to this quickly, presenting an opportunity for them to share their knowledge with a different generation. Not only HIT systems, but also technology and platforms such as social media could be unique topics for Millennials to share information and ideas on.
Creates a way for separate generations to build working relationships with one another
Reverse mentorship can help junior HIT employees feel more needed, confident and comfortable communicating with higher up employees working together on projects, or even in meetings. Additionally, this could create more cohesion in the workplace, and begin to break down perceived barriers and stereotypes of each generation.
Gives junior employees a higher sense of purpose in the organization
Implementing a reverse mentorship program gives young HIT professionals a sense of empowerment and the idea that they are making an impactful contribution to the company. This in turn, could help increase retention, and help to shape future leaders in the organization.
Continues to provide ways for senior employees to share their knowledge as well
Although called reverse mentorship, this type of program offers a two-way street for employees of all ages to learn from one another. Experienced professionals in the HIT field are able to share their insights and knowledge, in addition to learning new things.
While reverse mentorship can be extremely beneficial in the HIT industry and especially any industry with a tech focus, there are several conditions this type of relationship depends upon:
- Trust: Each person needs to trust the other and put effort into bettering both careers
- Open Mindedness: In a reverse mentorship, both employees will act as a mentor and a mentee and need to show a willingness to teach, but also a willingness to learn.
- Expectations and Rules: It will be important for both parties in the mentorship to communicate what they are looking to get from the relationship as well as staying committed to the process.
Reverse mentorship is an innovative way to bring together generations of employees to share knowledge. In addition, today’s Millennial mentors will be tomorrow’s Chief Healthcare Officers. We will depend on them to lead the IT department and create strategies on how to handle the growing amount of digital data for healthcare workers and new ways to support technologically advanced patient care modalities.
May 26, 2016
Why HIT Leaders Should Consider Mentoring
Featured on HIStalk.com
The most successful leaders in healthcare IT tend to have something in common: they all have had a mentor or multiple mentors. A mentorship program can offer support towards an individual’s career as well as help to build knowledge among mentees which ultimately strengthens the organization.
Through four different types of mentorship programs, HIT leaders can use their experiences and knowledge to share with mentees, but also can benefit their own careers.
- New hire mentorships. Mentors offer insight and guidance through new employees’ first couple of weeks of work. This helps mentees to become acclimated to the new work culture and environment while learning new things from an experienced HIT employee quicker.
- Career mentoring. Mentors assist in the development of a mentee in the healthcare IT field. This could be formally organized through a mentorship program or informally take place in an organization where managers accept mentoring requests from employees. Professionals who are one or two positions above mentees can give valuable coaching and help to work through challenging work situations.
- Networking mentoring. This allows individuals to share ideas and contacts throughout the marketplace. Networking mentoring is often informal and can take place at industry trade shows, healthcare IT conferences, or even social media platforms such as LinkedIn. Jeffrey Pelot, CIO at Denver Health, has used networking mentoring in his career. “I have sought out CIOs in various industries that have been willing to provide mentorship or act as sounding boards when I have been faced with difficult situations.”
- Untapped potential mentoring. This type of mentoring is targeted towards an average or underperforming employee who has great potential, but has other components preventing them from reaching it. This can help an employee develop and discover how to excel in the field, and provide he or she with knowledge to succeed.
HIT leaders can participate in any of these mentorship programs to offer advice, share past experiences, and help up-and-coming leaders in the field. In fact, HIT leaders should view mentoring as an essential leadership skill. Mony Weschler, Chief Technology and Innovation Strategist at Montefiore Medical Center (NY) has had many great mentors who helped propel his career. Now he gives back, and according to Weschler, “What I really enjoy is mentoring others and infecting them with a passion for healthcare IT.”
There’s no doubt that mentoring others can be quite rewarding. By participating and becoming a mentor, you are likely to:
- Obtain personal satisfaction from making a difference to the career development of another person.
- Help in shaping future leaders and thereby impact the organization’s succession planning.
- Increase your professional networks.
- Enhance your people skills in areas such as leadership, interpersonal skills, and communication.
- Learn more about areas in the organization where you may not be as knowledgeable.
- Re-energize your career.
Overall, mentors can provide so much value for mentees and often mentorship programs are what shape future leaders of companies. When asked about mentors, Sue Schade, founding advisor at Next Wave Health Advisors and serving as Interim CIO at University Hospitals in Cleveland, summed it up nicely: “I’ve had mentors along the way, people I have either worked side by side with or as my boss. These have been some really solid people who have been able to give me good advice and who have been supportive and helped me stretch. Knowing how I have been supported in my career is why I have been so willing to do the same for others, to give back now that I have something to offer.”
DCA was a sponsor for the annual HonorHealth Charity Golf Classic played at Grayhawk Golf Club, Scottsdale, AZ, on Friday, March 18, 2016. Bill Felberg and John Yurkschatt represented DCA with their participation. This year’s proceeds go to support the HonorHealth Military Partnership in training our military and first responders medical personnel. These service members receive hands-on learning, including clinical rotations and realistic training at the Military Partnership’s simulation lab, where they practice
critical medical skills on advanced human patient simulators with life-like functions.
March 16, 2016
HIMSS 2016 Recap…The Best, Worst, and Most Surprising by John Yurkschatt, Director of IT for DCA, was highlighted on HIStalk.com on March 16, 2016.
While I have attended dozens of conferences in numerous cities, none are more exhausting than HIMSS, let alone, HIMSS in Vegas. The Venetian did an excellent job hosting the event, though I found myself getting turned around a few times! And the awards go to…
Best Moment Goes to…
HIStalkapalooza! Another year down, another successful event. This is the ultimate showing for healthcare IT and networking. The beautiful Mandalay Bay and The House of Blues hosted a fantastic event with live entertainment, the who’s who of HIT, and an opportunity to enjoy unlimited soda’s (…or something like that) and hors d’oeuvres!
Worst Moment Goes to…
My feet, my wallet, and my sleep! Did I mention HIMSS was in Vegas? Not only was the average day from 7:30am-11:00pm, but it would not have been a trip to Vegas with an occasional stop at the roulette table coming to and from the main event. As usual, the most exhausting week of the year is the most enjoyable, with tens of thousands of attendees, dozens of networking events, and hundreds of new technologies to learn. While HIMSS took a certain toll on my body, I would do it over again immediately!
Meditech! While the whispers of Epic, Cerner, and wearable technologies are the constants at any HIMSS event, (…and this thing called “Big Data”) Meditech was in full force, well located and looking sharp! I expect to spend time at the hundreds of booths learning of secure texting solutions, wearable technologies, mobile, mobile, and more mobile, but seeing Meditech on the comeback was both surprising and exciting!
Most Sought After Education/Technologies…
While catching up with numerous folks in my network, I asked each and every one of them, “What is one topic/technology you are hoping to learn more about?”
One IT Executive was most interested in a Security Texting solution that would allow nurses to communication with one another and their physicians in a way that would not drain the WIFI for other users within the organization. Another Executive spoke of the desire to change their organization from the position of following leaders in the industry and becoming the organization others are chasing. One more IT leader spoke of the analysis of sensitive data and risk assessment. This person was looking to learn more about how she could protect her organization’s data and finding solutions to allow them to do a better job with risk assessment.
All in all, another great HIMSS conference and exhibition. So many new and interesting products, services, and solutions that are transforming health through IT.